Unterschiede
Hier werden die Unterschiede zwischen zwei Versionen angezeigt.
Beide Seiten der vorigen RevisionVorhergehende ÜberarbeitungNächste Überarbeitung | Vorhergehende ÜberarbeitungNächste ÜberarbeitungBeide Seiten der Revision | ||
faq:kontaktdaten_en [2021/08/20 10:37] – [1. "Small" change to already entered contact data] yl1032 | faq:kontaktdaten_en [2023/03/15 11:06] – [Tabelle] sn710 | ||
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- | ====== | + | ====== Add, change and manage contact data and addresses in HISinOne======= |
- | >> | + | >> |
<WRAP left round box 40%> | <WRAP left round box 40%> | ||
Zeile 32: | Zeile 32: | ||
* Correct the data (e.g.: change the house number) in the editing window and click " | * Correct the data (e.g.: change the house number) in the editing window and click " | ||
* You will now see the changed address:\\ \\ {{: | * You will now see the changed address:\\ \\ {{: | ||
- | Click on " | + | * Click on " |
- | + | ||
- | The change is now visible on all tiles in which the address in question is displayed. This means that the address change is effective for all application purposes that are assigned to it. | + | |
==== 2. Adding new contact data ==== | ==== 2. Adding new contact data ==== | ||
// | // | ||
- | * On the tile of the application purpose for which the new email address is to be assigned, click the pencil icon next to the existing email address:\\ \\ | + | * On the tile of the application purpose for which the new email address is to be assigned, click the pencil icon next to the existing email address:\\ \\ {{: |
+ | * An overlay window opens on which already stored e-mail addresses are displayed. The e-mail address to which the purpose is currently assigned is checked. Click on "Add E-mail": | ||
+ | * Enter the email address you want to add in the input mask and click " | ||
+ | * The newly added e-mail address is now displayed here in addition to the previously available e-mail addresses. It is automatically preselected for the edited application purpose (see check mark at the newly added e-mail address): \\ \\ {{: | ||
+ | * Click on " | ||
+ | |||
+ | ==== 3. Assign another application purpose to already existing contact data ==== | ||
+ | // | ||
+ | => The phone number, which is displayed at the application purpose "(3-K) Doctorate - Correspondence" | ||
+ | * On the "(3-K) Doctorate - Correspondence" | ||
+ | * An overlay window will open displaying all phone numbers stored with your contact information. The phone number currently assigned to the purpose "(3-K) Doctorate - Correspondence" | ||
+ | * By clicking, place a checkmark next to the telephone number (0761-123-123) that should be displayed in the future for the application purpose "(3-K) Doctorate - Correspondence" | ||
+ | * The newly assigned phone number is now displayed here:\\ \\ {{: | ||
+ | |||
+ | ==== 4. Remove contact data for an application purpose / Remove an application purpose from specific contact data ==== | ||
+ | // | ||
+ | * On the "(2-K) Study - Correspondence" | ||
+ | * An overlay window will open showing all phone numbers stored with your contact data. Click on the check mark next to the phone number to which the application purpose "(2-K) Study - Correspondence" | ||
+ | * The phone number is now no longer displayed on the tile of the "(2-K) Student Management- Correspondence" | ||
+ | <WRAP center round important 60%> | ||
+ | Please note that for some application purposes certain contact data (e.g. postal address or e-mail address) is mandatory! Something must always be checked here! | ||
+ | </ | ||
+ | |||
+ | |||
+ | ==== 5. Delete contact data ==== | ||
+ | // | ||
+ | => The telephone number 0761/ | ||
+ | * First remove the assignment of all application purposes to this phone number. You can find out which application purposes are assigned by clicking on the pencil icon next to the relevant phone number on the tile of an application purpose to display the " | ||
+ | To remove the assignments of an application purpose to the phone number, proceed as described in point 4. Repeat the individual steps for all application purposes that are assigned to the telephone number. **Please note** that you always have to edit the respective " | ||
+ | * When editing the last application purpose assigned to the phone number, first uncheck it to remove the assignment, then click the {{: | ||
+ | Confirm the deletion by clicking " | ||
+ | Then click " | ||
+ | |||
+ | |||
+ | ==== 6. replacing invalidated contact data with new ones==== | ||
+ | // | ||
+ | === a. Replace by overwrite=== | ||
+ | Overwrite the address that is no longer valid with the new address by following the [[faq: | ||
+ | === b. Replace by creating a new address and deleting the invalid address=== | ||
+ | * Follow the instructions in [[faq: | ||
+ | * Assign the desired application purposes to the newly created address (see [[faq: | ||
+ | * Remove the application purposes from the invalidated address (see [[faq: | ||
+ | * Remove the invalid address. | ||
+ | |||
+ | ==== Things to know about contact data in HISinOne ==== | ||
+ | * **Why are there so many of my contact data or why do I have different contact data?** \\ => Your contact data are being used in different contexts. Because there are different application purposes, which can be assigned with one or more addresses. For example, the address you gave during the application may differ from the one that you use during your study, via which you'd like to be contacted, say, by the examination office. For each application purpose, there is a separate " | ||
+ | * **What should I do if I have a new email address that need to be taken over to myAccout (LDAP)?** \\ => Select one of the application purpose: | ||
+ | |||
+ | ^Application purpose^Source system^Data changeable^ | ||
+ | | (2-K) Student Management - Correspondance| HISinOne | through yourself in student service, will be transferred to myAccount/ | ||
+ | | (19) Password reset | HISinOne | through yourself in student service, will be transferred to myAccount/ | ||
+ | |||
+ | * **Where do the displayed data come from?** \\ => In addition to contact data that was entered during enrollment or that you entered yourself, there are contact data that are automatically transferred from other systems. Please note that you cannot make any changes to these contact data in HISinOne. | ||
+ | * Why can't I change or delete all contact data myself? \\ => Contact data that is automatically transferred from other systems is maintained in the respective system and can only be changed there. The following is an overview of the various sources of this data: | ||
+ | |||
+ | ^ Application purpose | ||
+ | | (12) Automatic transfer from hochschulstart.de | ||
+ | | (2-R) Student Management - Mailbox University IT Services | ||
+ | | (8-R) Automatic transfer from myAccount(LDAP) RZ | myAccount(LDAP) | ||
+ | | (82) Automatic transfer from personnel administration HIS-SVA University | ||
+ | | (83) Automatic transfer from personnel administration SAP HR University clinic | ||
+ | | (84) Automatic transfer from IDM PH Freiburg | ||
+ | |||
+ | * **How do I find out which contact data is used in which context and if I can change or delete the data myself?** \\ => In each ' | ||
+ | |||
+ | ==== Other questions and answers ==== | ||
+ | * **Do I always have to enter a new address, email address or phone number on the tile of the application purpose that I want to assign to it?** \\ => In principle, any address, e-mail address or telephone number entered or taken over is available for all application purposes that can be edited by yourself. As soon as you click on the pencil icon on a tile, e.g. on an address, all available addresses are displayed - regardless of the context in which they were originally entered or transferred. By checking the desired address, you can assign it to the application purpose on whose tile you have opened the editing mask for the address.An exception are the application purposes for which the data is automatically taken over from another system. Here you will not find any possibility to add or remove anything on the tiles. | ||
+ | * **Why can I mark multiple addresses for some purposes and only one for others?** \\ => To ensure that you can be reached reliably, the correspondence addresses must always be unambiguous. Therefore, only one postal address, e-mail address and telephone number can be displayed for each ' | ||
+ | |||
+ | {{tag> |