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Hier werden die Unterschiede zwischen zwei Versionen angezeigt.
Beide Seiten der vorigen RevisionVorhergehende ÜberarbeitungNächste Überarbeitung | Vorhergehende ÜberarbeitungNächste ÜberarbeitungBeide Seiten der Revision | ||
faq:kontaktdaten_en [2021/08/20 11:47] – yl1032 | faq:kontaktdaten_en [2024/03/27 11:34] – yl1032 | ||
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- | ====== | + | ====== Add, change and manage contact data and addresses in HISinOne======= |
- | >> | + | >> |
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* [[hisinone: | * [[hisinone: | ||
* | * | ||
- | * [[faq: | + | * [[faq: |
</ | </ | ||
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The following examples show how to proceed when managing and editing contact data.\\ Please note that the work steps described as examples apply in each case to postal addresses as well as telephone numbers or e-mail addresses, even if this is not explicitly described! | The following examples show how to proceed when managing and editing contact data.\\ Please note that the work steps described as examples apply in each case to postal addresses as well as telephone numbers or e-mail addresses, even if this is not explicitly described! | ||
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- | The e-mail address in the application purpose "(2-K) Study - Correspondence" | + | The e-mail address in the application purpose "(2-K) Study - Correspondence" |
</ | </ | ||
+ | \\ | ||
+ | <note important> | ||
+ | |||
+ | Starting with the **summer semester 2023**, newly enrolled students and newly enrolled doctoral students will automatically have a university mail account created for their university account according to the following scheme: **< | ||
+ | This mandatory e-mail address will be used in the future for correspondence related to enrollment at the University of Freiburg, e.g. for notifications from central systems such as HISinOne or the learning platform directly related to your learning events.\\ \\ | ||
+ | Since this email address is automatically stored as the default, it is therefore expected that this email address will be retrieved // | ||
+ | \\ \\ | ||
+ | **For existing students, implementation is planned for the next two semesters.** | ||
+ | \\ \\ | ||
+ | After changing your initial password to a personal password via [[https:// | ||
+ | As login name at the mail server please use your new mail address mentioned above, e.g. " | ||
+ | | ||
+ | You can find more information about the university mail server at the computer center at [[https:// | ||
+ | |||
+ | </ | ||
+ | |||
+ | \\ | ||
==== 1. " | ==== 1. " | ||
// | // | ||
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* The newly assigned phone number is now displayed here:\\ \\ {{: | * The newly assigned phone number is now displayed here:\\ \\ {{: | ||
- | ==== 4. Disable | + | ==== 4. Remove |
// | // | ||
* On the "(2-K) Study - Correspondence" | * On the "(2-K) Study - Correspondence" | ||
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==== 5. Delete contact data ==== | ==== 5. Delete contact data ==== | ||
+ | // | ||
+ | => The telephone number 0761/ | ||
+ | * First remove the assignment of all application purposes to this phone number. You can find out which application purposes are assigned by clicking on the pencil icon next to the relevant phone number on the tile of an application purpose to display the " | ||
+ | To remove the assignments of an application purpose to the phone number, proceed as described in point 4. Repeat the individual steps for all application purposes that are assigned to the telephone number. **Please note** that you always have to edit the respective " | ||
+ | * When editing the last application purpose assigned to the phone number, first uncheck it to remove the assignment, then click the {{: | ||
+ | Confirm the deletion by clicking " | ||
+ | Then click " | ||
+ | |||
+ | |||
+ | ==== 6. replacing invalidated contact data with new ones==== | ||
+ | // | ||
+ | === a. Replace by overwrite=== | ||
+ | Overwrite the address that is no longer valid with the new address by following the [[faq: | ||
+ | === b. Replace by creating a new address and deleting the invalid address=== | ||
+ | * Follow the instructions in [[faq: | ||
+ | * Assign the desired application purposes to the newly created address (see [[faq: | ||
+ | * Remove the application purposes from the invalidated address (see [[faq: | ||
+ | * Remove the invalid address. | ||
+ | |||
+ | ==== Things to know about contact data in HISinOne ==== | ||
+ | * **Why are there so many of my contact data or why do I have different contact data?** \\ => Your contact data are being used in different contexts. Because there are different application purposes, which can be assigned with one or more addresses. For example, the address you gave during the application may differ from the one that you use during your study, via which you'd like to be contacted, say, by the examination office. For each application purpose, there is a separate " | ||
+ | * **What should I do if I have a new email address that need to be taken over to myAccout (LDAP)?** \\ => Select one of the application purpose: | ||
+ | |||
+ | ^Application purpose^Source system^Data changeable^ | ||
+ | | (2-K) Student Management - Correspondance| HISinOne | through yourself in student service, will be transferred to myAccount/ | ||
+ | | (19) Password reset | HISinOne | through yourself in student service, will be transferred to myAccount/ | ||
+ | |||
+ | * **Where do the displayed data come from?** \\ => In addition to contact data that was entered during enrollment or that you entered yourself, there are contact data that are automatically transferred from other systems. Please note that you cannot make any changes to these contact data in HISinOne. | ||
+ | * Why can't I change or delete all contact data myself? \\ => Contact data that is automatically transferred from other systems is maintained in the respective system and can only be changed there. The following is an overview of the various sources of this data: | ||
+ | |||
+ | ^ Application purpose | ||
+ | | (12) Automatic transfer from hochschulstart.de | ||
+ | | (2-R) Student Management - Mailbox University IT Services | ||
+ | | (8-R) Automatic transfer from myAccount(LDAP) RZ | myAccount(LDAP) | ||
+ | | (82) Automatic transfer from personnel administration HIS-SVA University | ||
+ | | (83) Automatic transfer from personnel administration SAP HR University clinic | ||
+ | | (84) Automatic transfer from IDM PH Freiburg | ||
+ | |||
+ | * **How do I find out which contact data is used in which context and if I can change or delete the data myself?** \\ => In each ' | ||
+ | |||
+ | ==== Other questions and answers ==== | ||
+ | * **Do I always have to enter a new address, email address or phone number on the tile of the application purpose that I want to assign to it?** \\ => In principle, any address, e-mail address or telephone number entered or taken over is available for all application purposes that can be edited by yourself. As soon as you click on the pencil icon on a tile, e.g. on an address, all available addresses are displayed - regardless of the context in which they were originally entered or transferred. By checking the desired address, you can assign it to the application purpose on whose tile you have opened the editing mask for the address.An exception are the application purposes for which the data is automatically taken over from another system. Here you will not find any possibility to add or remove anything on the tiles. | ||
+ | * **Why can I mark multiple addresses for some purposes and only one for others?** \\ => To ensure that you can be reached reliably, the correspondence addresses must always be unambiguous. Therefore, only one postal address, e-mail address and telephone number can be displayed for each ' | ||
+ | |||
+ | |||
+ | {{tag> |