Unterschiede
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Beide Seiten der vorigen RevisionVorhergehende ÜberarbeitungNächste Überarbeitung | Vorhergehende ÜberarbeitungNächste ÜberarbeitungBeide Seiten der Revision | ||
faq:kontaktdaten_en [2021/08/24 09:38] – yl1032 | faq:kontaktdaten_en [2022/09/09 11:06] – [Other questions and answers] yl1032 | ||
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- | ====== | + | ====== Add, change and manage contact data and addresses in HISinOne======= |
- | >> | + | >> |
<WRAP left round box 40%> | <WRAP left round box 40%> | ||
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* The newly assigned phone number is now displayed here:\\ \\ {{: | * The newly assigned phone number is now displayed here:\\ \\ {{: | ||
- | ==== 4. Disable | + | ==== 4. Remove |
// | // | ||
* On the "(2-K) Study - Correspondence" | * On the "(2-K) Study - Correspondence" | ||
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- | ==== 6. 6. replacing invalidated contact data with new ones==== | + | ==== 6. replacing invalidated contact data with new ones==== |
+ | // | ||
+ | === a. Replace by overwrite=== | ||
+ | Overwrite the address that is no longer valid with the new address by following the [[faq: | ||
+ | === b. Replace by creating a new address and deleting the invalid address=== | ||
+ | * Follow the instructions in [[faq: | ||
+ | * Assign the desired application purposes to the newly created address (see [[faq: | ||
+ | * Remove the application purposes from the invalidated address (see [[faq: | ||
+ | * Remove the invalid address. | ||
+ | |||
+ | ==== Things to know about contact data in HISinOne ==== | ||
+ | * **Why are there so many of my contact data or why do I have different contact data?** \\ => Your contact data are being used in different contexts. Because there are different application purposes, which can be assigned with one or more addresses. For example, the address you gave during the application may differ from the one that you use during your study, via which you'd like to be contacted, say, by the examination office. For each application purpose, there is a separate " | ||
+ | * **What should I do if I have a new email address that need to be taken over to myAccout (LDAP)?** \\ => Select one of the application purpose: | ||
+ | |||
+ | ^Application purpose^Source system^Data changeable^ | ||
+ | | (2-K) Student Management - Correspondance| HISinOne | through yourself in student service, will be transferred to myAccount/ | ||
+ | | (19) Password reset | HISinOne | through yourself in student service, will be transferred to myAccount/ | ||
+ | |||
+ | * **Where do the displayed data come from?** \\ => In addition to contact data that was entered during enrollment or that you entered yourself, there are contact data that are automatically transferred from other systems. Please note that you cannot make any changes to these contact data in HISinOne. | ||
+ | * Why can't I change or delete all contact data myself? \\ => Contact data that is automatically transferred from other systems is maintained in the respective system and can only be changed there. The following is an overview of the various sources of this data: | ||
+ | |||
+ | ^Application purpose^Source system^Data changeable^ | ||
+ | | (12) Automatic transfer from hochschulstart.de | ||
+ | | (8-R) Automatic transfer from myAccount(LDAP) RZ | myAccount(LDAP) | through yourself in your university account under [[https:// | ||
+ | | (82) Automatic transfer from personnel administration HIS-SVA University | HIS-SVA of University Freiburg | through the personnel department of University Freiburg | | ||
+ | | (83) Automatic transfer from personnel administration SAP HR University clinic | SAP HR of University Freiburg | through the personnel department of the university clinic Freiburg | | ||
+ | | (84) Automatic transfer from IDM PH Freiburg | IDM PH Freiburg | PH Freiburg | | ||
+ | |||
+ | * **How do I find out which contact data is used in which context and if I can change or delete the data myself?** \\ => In each ' | ||
+ | |||
+ | ==== Other questions and answers ==== | ||
+ | * **Do I always have to enter a new address, email address or phone number on the tile of the application purpose that I want to assign to it?** \\ => In principle, any address, e-mail address or telephone number entered or taken over is available for all application purposes that can be edited by yourself. As soon as you click on the pencil icon on a tile, e.g. on an address, all available addresses are displayed - regardless of the context in which they were originally entered or transferred. By checking the desired address, you can assign it to the application purpose on whose tile you have opened the editing mask for the address.An exception are the application purposes for which the data is automatically taken over from another system. Here you will not find any possibility to add or remove anything on the tiles. | ||
+ | * **Why can I mark multiple addresses for some purposes and only one for others?** \\ => To ensure that you can be reached reliably, the correspondence addresses must always be unambiguous. Therefore, only one postal address, e-mail address and telephone number can be displayed for each ' | ||
+ | |||
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