Login problems?

If you have problems logging in to Campus-Management-System LSF or Campus-Management-System HISinOne there are several possible solutions.

If you have problems logging in to Campus-Management-System LSF or Campus-Management-System HISinOne there are several potential reasons.

1. A prerequisite for logging in is a valid university account. If you cannot log in to myAccount, there is a problem with your access data. More information (in German) can be found here: weitere Hilfe.
2. Additionally, a verified e-mail address must be given in myAccount. Instructions on how to enter an e-mail address or how to check whether an e-mail address has been entered can be found here.
3. If you can log in to myAccount but not to Campus-Management-System LSF or Campus-Management-System HISinOne, you need to enable the central password for all further university services (apart from RAS). An instruction can be found here.
4. If you have just enrolled as a student at Uni Freiburg it may take up to two days until the new account works in Campus-Management-System HISinOne
5. Please note: There is no option (or need) to log in to this wiki!

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Wenn Sie sich als Bewerber/in mit Ihren Zugangsdaten nicht im Campus-Management-System HISinOne einloggen können, gibt es mehrere mögliche Ursachen.

1. Sie haben ihre Benutzerkennung nicht aktiviert. Hinweise zur Aktivierung finden sie hier.
2. Es liegt eine Verwechslung bei der Benutzerkennung vor. Typischerweise lauten die Benutzerkennungen für Bewerber/innen in HISinOne vornamen.nachname. Wurde diese Kombination vom System in der Vergangenheit schon mal vergeben, zählt das System bei weiteren Registrierungen hoch: vornamen.nachname1, vornamen.nachname2, usw. Achtung - folgende Besonderheit: wenn Sie bei der Registrierung mehrere Vornamen angegeben haben, wird der Account über alle Vornamen generiert: also z.B. für „Rainer Maria Rilke“ rainermaria.rilke.
3. Wenn Sie das Passwort vergessen haben, können Sie mit Hilfe der hinterlegte E-Mail-Adresse das Passwort zurücksetzen. Die Anleitung ist direkt im System hinterlegt unter Zugangsdaten vergessen?.

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If you have problems logging in to Campus-Management-System LSF or Campus-Management-System HISinOne there are several potential reasons.

1. If you do not yet have a university account, you will first need to register for one. Information on how to do this can be found here.
2. Should you have forgotten your password, you can have it sent to your registered e-mail address or you can contact IT-Services directly. More information can be found here.
3. If your account has been newly created, it can take up to two days for the login to work.
4. Only for Campus-Management-System LSF: You do not yet have access, even if you have a valid university account. Your access to Campus-Management-System LSF will first need to be granted (not relevant for Campus-Management-System HISinOne). More information on the required application can be found here. Access to Campus-Management-System HISinOne is automatically granted to employees, providing them with the basic role „Mitarbeiter/in / employee“. If you require further roles (i.e. further permissions) please refer to this entry: Wie erhalte ich eine zusätzliche Rolle?.

If you have problems logging in to Campus-Management-System LSF or Campus-Management-System HISinOne, this can have several reasons.

1. You do not yet have a Uni-Account. In this case you will have to request an account through your institution. More information can be found here.
2. Should you have forgotten your password, you can have it sent to your registered e-mail address or you can contact IT-Services directly. More information can be found here.
3. Only for the new Campus-Management-System HISinOne: Your account must be manually connected to your profile by the IT Services. Your institution can find further information on this here.
4. Only for Campus-Management-System LSF: You do not yet have access even if you have a valid university account. Your access to Campus-Management-System LSF will first need to be granted (not relevant for Campus-Management-System HISinOne). More information on the required application can be found here.