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--- hisinone:bewerben:hinweise_en [2019/03/04 19:12] – es1038
+++ hisinone:bewerben:hinweise_en [2023/10/31 11:29] (aktuell) – yl1032
@@ Zeile 1: / Zeile 1: @@
-====== Application through HISinOne / FAQ ======
+====== FAQ: Application through HISinOne ======
+Deutsche Version: [[hisinone:bewerben:hinweise|FAQ: Bewerbung in HISinOne]]
+<WRAP left round box 40%>
+In this article you will learn
+  * some suggestions for an eaiser application
+  * Questions and answers often raised regarding the application
+</WRAP>
 ===== Tips for an easy application process =====
@@ Zeile 14: / Zeile 20: @@
   * For the first application, please ensure correctness of information entered under **entrance qualification**. This information can not be edited after you have submitted an application.
   * When submitting an application, you will check and confirm the correctness of the information provided in a **checkbox** at the bottom of the page. Only then will you be able to submit the application.
-  * After having submitted the application, please print the cover letter, sign it, and send it by post together with the necessary documents. **Only signed applications can be considered.**
+  * After having submitted the application, please print the data control sheet for your own reference. From summer semester 2020 onwards you are not required any more to send the signed application form via surface mail (see FAQ below).
 Good luck!
 \\
@@ Zeile 28: / Zeile 34: @@
   * Yes. Please use your Uni-Account to log in and start your application.
+==== I have alreday registered myself as applicant in the HISinOne portal of Campus Management, but I can't log in. ====
+There are various possible reasons for login problems:
+  * [[hisinone:bewerben:accountaktivieren_en|Application account not activated?]] (for example you have tried more than once to register)
+  * [[https://campus.uni-freiburg.de/qisserver/pages/cs/psv/account/passwortreset/firstpagePasswortReset.xhtml?_flowId=passwordreset-flow&_flowExecutionKey=e1s1&noDBAction=y&init=y|Forgot your password?]]
+==== Uploading a document fails ====
+  * You get an error message like "unexpected network error occured". The Campus-Management-System HISinOne supports various operating systems and web browser. Individual erros cases can be caused by outdated browser versions (especially Safari on Apple devices). In such cases please try another browser (e.g. Mozilla Firefox or Google Chrome) or device. For more information please see: [[faq:browser|Systemvoraussetzungen für die Nutzung von HISinOne]] (in German).
 ==== What can I do in HISinOne as an applicant? ====
@@ Zeile 38: / Zeile 53: @@
 ==== Is my application complete after I have submitted it in HISinOne? ====
-  * No. Your application is only complete after you have printed, signed, and sent it to the correct postal address together with the necessary documentation. **Only applications that are signed and sent by postal mail can be considered.**
+  * No (if you have applied for winter semester 2019/20 or earlier). You are required to send in the signed application form and accompanying documents via surface mail.
+  * Yes (if you have applied for summer semester 2020 or later). Starting with the application period for summer semester 2020 the application procedure has been switched to an entirely online procedure. You are not required to send in any documents via surface mail. Complete the online application form, upload all necessary documents and submit your application online via the application portal.
@@ Zeile 44: / Zeile 60: @@
   * After you have submitted an application you can no longer edit your university entrance qualification.
+  * If no application has been submitted, you can edit the university entrance qualification via the overview page "Studies offered" → "Application" → edit the university entrance qualification and, among other things, adjust information on the disadvantage compensation or hardship application.
+  * If you are already a student at the University of Freiburg and information about your university entrance qualiification has been entered, you cannot change this information yourself. In such a case, please contact the Student Service Center: [[study@uni-freiburg.de]]
+==== Error regarding university entrance qualification: One or more subjects of your applications are missing a university entrance qualification grade. Please use the "edit" function. ====
+  * Please complete the grade of your university entrance qualification with the function "Studies offered" -> "Application" -> "edit university entrance qualification".
@@ Zeile 59: / Zeile 80: @@
   * As soon as you have entered the basic information for an application and pressed "continue", you can no longer delete your application. The basic information comprises: program of studies, degree sought, form of study, terms studied. Other information can be edited in the process of completing the application. Should you need to change any of the basic information, you will need to start a new application.
+  * Applications (whether just started, in preparation or submitted), which do not lead to immatriculation and all personal data of persons who have not submitted further applications are regularly completely deleted by us after the end of the application periods. You do not need to do anything else.
 ==== I cannot go back in my application. ====
-  * You can go back by going back to the overview.
+  * The processing of an application for admission does not support a "Back" function. However, you can always use "Back to overview" to re-enter all details except for the basic information.
 {{tag>bewerben_englisch}}

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