Unterschiede
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| Beide Seiten der vorigen RevisionVorhergehende ÜberarbeitungNächste Überarbeitung | Vorhergehende Überarbeitung | ||
| public:unimail:faq_english [2025/02/06 13:27] – [Setting Up and Using the UniMailbox] ns1097 | public:unimail:faq_english [2025/03/25 10:07] (aktuell) – pm1043 | ||
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| ==== General Information about the UniMailbox ==== | ==== General Information about the UniMailbox ==== | ||
| - | === What is the UniMailbox, and why do I need it? === | + | === What is the UniMailbox, and why do I need it? === |
| The UniMailbox is the official email address for students and doctoral candidates at the University of Freiburg. | The UniMailbox is the official email address for students and doctoral candidates at the University of Freiburg. | ||
| Starting in the summer semester of 2025, it will be mandatory for all study- and doctoral-related matters. | Starting in the summer semester of 2025, it will be mandatory for all study- and doctoral-related matters. | ||
| All important notifications from HISinOne, the ILIAS learning platform, and other central systems will be sent exclusively to this address. | All important notifications from HISinOne, the ILIAS learning platform, and other central systems will be sent exclusively to this address. | ||
| - | === Who is required to use the UniMailbox? === | + | === Who is required to use the UniMailbox? === |
| All students and enrolled doctoral candidates at the University of Freiburg must use the UniMailbox starting in the summer semester of 2025. | All students and enrolled doctoral candidates at the University of Freiburg must use the UniMailbox starting in the summer semester of 2025. | ||
| Doctoral candidates with an institute email address and FACE students with an email address from PH Freiburg are exempt from this transition. | Doctoral candidates with an institute email address and FACE students with an email address from PH Freiburg are exempt from this transition. | ||
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| === How do I set up my UniMailbox? === | === How do I set up my UniMailbox? === | ||
| - | 1. Go to [https:// | + | - Go to https:// |
| - | 2. Enter your UniMail address and click on " | + | |
| - | 3. Select " | + | |
| - | 4. Log in with your UniAccount and password. | + | |
| - | 5. After a successful login, your UniMailbox will be displayed in the Open-Xchange web interface. | + | |
| === Where do I enter my UniMailbox as my primary contact address? === | === Where do I enter my UniMailbox as my primary contact address? === | ||
| After activation, you must register your UniMail address in HISinOne: | After activation, you must register your UniMail address in HISinOne: | ||
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| * **Students: | * **Students: | ||
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| === Can I use my UniMailbox with an email app (e.g., Outlook or Thunderbird)? | === Can I use my UniMailbox with an email app (e.g., Outlook or Thunderbird)? | ||
| Yes, you can link your UniMailbox to common email clients. Instructions for this can be found on the university' | Yes, you can link your UniMailbox to common email clients. Instructions for this can be found on the university' | ||
| + | |||
| + | === Can I check whether my email address registered in HISinOne is transferred to other systems like ILIAS? | ||
| + | Yes, you can verify whether your activated email address stored in HISinOne is correctly transferred to other systems, as demonstrated here for ILIAS. Follow these steps: | ||
| + | |||
| + | | ||
| + | - Open ILIAS at https:// | ||
| + | - Check your registered email address in your profile: https:// | ||
| + | - Optional: Send a test email to yourself: | ||
| + | - Open the ILIAS mail function: https:// | ||
| + | - ILIAS always sends messages to accounts (i.e., the email address associated with the account). Therefore, in the " | ||
| + | - Send the email to your UniAccount and check whether it arrives in your UniMailbox. If you receive the email, your UniMailbox has been successfully activated and registered. If you do not receive an email, please check whether your UniMail address is correctly registered in HISinOne. In case of issues, contact General Support, providing your UniAccount and matriculation number: **beratung@rz.uni-freiburg.de**. | ||
| ===== Transition from Previous University Email Addresses ===== | ===== Transition from Previous University Email Addresses ===== | ||
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| === Can I transfer old emails to my new UniMailbox? === | === Can I transfer old emails to my new UniMailbox? === | ||
| Yes, you can transfer your previous emails and contacts to your new UniMailbox yourself until **April 1, 2025**. Instructions for the migration can be found here: | Yes, you can transfer your previous emails and contacts to your new UniMailbox yourself until **April 1, 2025**. Instructions for the migration can be found here: | ||
| - | [https:// | + | https:// |
| === Can I set up an automatic relocation message to inform my contacts about my new email address? === | === Can I set up an automatic relocation message to inform my contacts about my new email address? === | ||
| Yes, you can activate an automatic relocation message, which will remain active until your old email address is deactivated. Instructions for setting this up can be found here: | Yes, you can activate an automatic relocation message, which will remain active until your old email address is deactivated. Instructions for setting this up can be found here: | ||
| - | [https:// | + | [[public: |
| ===== Forwarding and Settings ===== | ===== Forwarding and Settings ===== | ||
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| === How do I set up email forwarding from my CommuniGate email address? === | === How do I set up email forwarding from my CommuniGate email address? === | ||
| - | 1. Log in at [https:// | + | 1. Log in at https:// |
| 2. Go to **Mail Control**. | 2. Go to **Mail Control**. | ||
| 3. Check the box **" | 3. Check the box **" | ||
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| - **" | - **" | ||
| - **" | - **" | ||
| - | - **" | + | - **" |
| - | 5. Click **" | + | 5. Click **" |
| === What happens if I enable forwarding, but my old mailbox is full? === | === What happens if I enable forwarding, but my old mailbox is full? === | ||
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| === How can I personalize my UniMailbox (e.g., signature, forwarding, settings)? === | === How can I personalize my UniMailbox (e.g., signature, forwarding, settings)? === | ||
| - | You can customize various settings such as signatures, filter rules, or automatic replies at [https:// | + | You can customize various settings such as signatures, filter rules, or automatic replies at |
| - | For more details, see **Open-Xchange Customization**: | + | For more details, see **Open-Xchange Customization**: |
| ===== Common Issues and Support ===== | ===== Common Issues and Support ===== | ||
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| === Where can I find a detailed guide on using the UniMailbox? === | === Where can I find a detailed guide on using the UniMailbox? === | ||
| - | A comprehensive guide on setting up, managing, and using the UniMailbox can be found here: | + | A comprehensive guide on setting up, managing, and using the UniMailbox can be found here: https:// |
| - | [https:// | + | |
| + | {{tag> | ||