≪ View Page

Unterschiede

Hier werden die Unterschiede zwischen zwei Versionen angezeigt.

Link zu dieser Vergleichsansicht

Beide Seiten der vorigen RevisionVorhergehende Überarbeitung
Nächste Überarbeitung		Vorhergehende Überarbeitung
public:unimail:faq_english [2025/02/21 14:00] – [Setting Up and Using the UniMailbox] ns1097public:unimail:faq_english [2025/05/21 15:33] (aktuell) – [Name Change and E-Mail Address] ns1097
Zeile 1: Zeile 1:
 ===== FAQ in English===== ===== FAQ in English=====
 +
 +{{tag>Student_E-Mail}}
  
 ==== General Information about the UniMailbox ==== ==== General Information about the UniMailbox ====
Zeile 9: Zeile 11:
  
 === Who is required to use the UniMailbox? === === Who is required to use the UniMailbox? ===
-All students and enrolled doctoral candidates at the University of Freiburg must use the UniMailbox starting in the summer semester of 2025.   +All students and enrolled doctoral candidates at the University of Freiburg must use the UniMailbox starting from the summer semester 2025. Employed doctoral candidates who already use an institute email address are exempt from the change. 
-Doctoral candidates with an institute email address and FACE students with an email address from PH Freiburg are exempt from this transition.  + 
 +Möchtest du noch eine kurze Variante für eine FAQ-Struktur dazu?
  
 === By when do I need to activate my UniMailbox? ===   === By when do I need to activate my UniMailbox? ===  
Zeile 32: Zeile 35:
 === Where do I enter my UniMailbox as my primary contact address? ===   === Where do I enter my UniMailbox as my primary contact address? ===  
 After activation, you must register your UniMail address in HISinOne:   After activation, you must register your UniMail address in HISinOne:  
 +
 +
 +  *  **Students:** Enter your UniMail address in the **2-K contact tile**.  
 +  *  **Enrolled doctoral candidates:** Use the **3-K contact tile** for this purpose.  
 +
 +**Important:** From **April 16, 2025**, the UniMailbox will automatically be set as the primary email address in HISinOne for all students. Enrolled doctoral candidates must continue to enter their address manually.  
 +
 +=== Can I use my UniMailbox with an email app (e.g., Outlook or Thunderbird)? ===  
 +Yes, you can link your UniMailbox to common email clients. Instructions for this can be found on the university's website.  
  
 === Can I check whether my email address registered in HISinOne is transferred to other systems like ILIAS?===  === Can I check whether my email address registered in HISinOne is transferred to other systems like ILIAS?=== 
Zeile 43: Zeile 55:
       - ILIAS always sends messages to accounts (i.e., the email address associated with the account). Therefore, in the "To" field, enter only your own UniAccount with the scope "@uni-freiburg.de" (e.g., ab1234@uni-freiburg.de), not your email address.       - ILIAS always sends messages to accounts (i.e., the email address associated with the account). Therefore, in the "To" field, enter only your own UniAccount with the scope "@uni-freiburg.de" (e.g., ab1234@uni-freiburg.de), not your email address.
       - Send the email to your UniAccount and check whether it arrives in your UniMailbox. If you receive the email, your UniMailbox has been successfully activated and registered. If you do not receive an email, please check whether your UniMail address is correctly registered in HISinOne. In case of issues, contact General Support, providing your UniAccount and matriculation number: **beratung@rz.uni-freiburg.de**.       - Send the email to your UniAccount and check whether it arrives in your UniMailbox. If you receive the email, your UniMailbox has been successfully activated and registered. If you do not receive an email, please check whether your UniMail address is correctly registered in HISinOne. In case of issues, contact General Support, providing your UniAccount and matriculation number: **beratung@rz.uni-freiburg.de**.
- 
-  *  **Students:** Enter your UniMail address in the **2-K contact tile**.   
-  *  **Enrolled doctoral candidates:** Use the **3-K contact tile** for this purpose.   
- 
-**Important:** From **April 16, 2025**, the UniMailbox will automatically be set as the primary email address in HISinOne for all students. Enrolled doctoral candidates must continue to enter their address manually.   
- 
-=== Can I use my UniMailbox with an email app (e.g., Outlook or Thunderbird)? ===   
-Yes, you can link your UniMailbox to common email clients. Instructions for this can be found on the university's website.   
  
 ===== Transition from Previous University Email Addresses =====   ===== Transition from Previous University Email Addresses =====  
Zeile 96: Zeile 100:
 ===== Special Cases for Doctoral Candidates and Students with Special Status =====   ===== Special Cases for Doctoral Candidates and Students with Special Status =====  
  
-=== I am a doctoral candidate and use my institute's email address. Do I still need to activate the UniMailbox? ===   +=== I am a doctoral researcher and use my institute’s email address. Do I still need to activate the UniMailbox? ===  
-No, doctoral candidates with an institute email address are exempt from the transition.  +No, employed doctoral researchers or those who registered before 2018 and use an institute email address are exempt from the change and will keep their current email addresses. 
 + 
 +=== I am an enrolled doctoral researcher and use my institute’s email address. Do I still need to activate the UniMailbox?=== 
 +Yes, enrolled doctoral researchers with an institute email address must activate the UniMailbox (available under the 2-K "Studium – Korrespondenz" tile), as it is used in downstream systems (e.g. ILIAS). However, a forwarding option to the institute email address can be set up. 
 + 
 + 
 +=== Are FACE students from the Freiburg University of Education affected? ===  
 +Yes, FACE students are treated as enrolled students of the University of Freiburg and must set up a UniMailbox. 
 + 
 + 
 +===== Name Change and E-Mail Address ===== 
 + 
 +=== What happens to my UniMailbox if I officially change my name? === 
 +Your UniAccount (e.g. ab1234) and your primary UniMailbox address in the format `ab1234@email.uni-freiburg.de` remain unchanged. This is one of the reasons why the primary address is not based on your first and last name. 
 + 
 + 
 +=== How can I update my UniMailbox alias to reflect my new name? === 
 +After an official name change and its entry in HISinOne, the change is automatically transferred to the central identity database (LDAP). Please check your myAccount to confirm whether your new surname is already displayed. 
 + 
 +Once the new name appears there, please contact the General IT Support by e-mail and include your UniAccount and matriculation number: beratung@rz.uni-freiburg.de 
 + 
 + 
 +=== What happens to my previous alias address? === 
 +Your previous alias address (e.g. `firstname.oldlastname@email.uni-freiburg.de`) remains active. Emails sent to this address will continue to be delivered. Please do not delete this alias. 
  
-=== Are FACE students at the Freiburg University of Education (PH Freiburg) affected? ===   
-No, FACE students will keep their existing PH Freiburg email address and do not need to set up a UniMailbox.   
  
 ===== Contact and Support =====   ===== Contact and Support =====  
Zeile 111: Zeile 137:
 A comprehensive guide on setting up, managing, and using the UniMailbox can be found here:  https://wiki.uni-freiburg.de/iam/doku.php?id=public:unimail:setupofunimailbox A comprehensive guide on setting up, managing, and using the UniMailbox can be found here:  https://wiki.uni-freiburg.de/iam/doku.php?id=public:unimail:setupofunimailbox
  
 +{{tag>Student_E-Mail}}{{tag>English}}