Unterschiede

Hier werden die Unterschiede zwischen zwei Versionen angezeigt.

--- faq:loginprobleme_en [2017/07/12 11:34] – [Bewerber/innen] bisher Deutscher Text jetzt in Englisch tm1019
+++ faq:loginprobleme_en [2021/07/23 14:39] – es1038
@@ Zeile 1: / Zeile 1: @@
-====== Login problems? ======
+====== > Login problems? ======
+>>German Version: [[faq:loginprobleme|Loginprobleme?]]
+If you have problems logging in to [https://campus.uni-freiburg.de|Campus-Management-System HISinOne]] or [[https://www.uni-freiburg.de/go/qis/|Campus-Management-System LSF]] there are several possible solutions.
+===== Applicants =====
+If as an applicant you aren´t able to sign into the [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]], it could be due to one of the following reasons:
+  - You haven´t activated your application account. [[hisinone:bewerben:accountaktivieren_en|Find tips regarding the activation here]].
+  - There has been a mistake regarding the user name. Normally the user name for applicants in HISinOne follow the pattern ''firstname.surname''. If this combination has been given to somebody else before, the system counts upwards: ''firstname.surname1, firstname.surname2'' etc. – Please note: If you entered multiple first names during registration, the account will be generated with all of them, for example “Rainer Maria Rilke” would be ''rainermaria.rilke''.
+  - If you´ve forgotten your password, you can reset it with the help of your email address. [[https://campus.uni-freiburg.de/qisserver/pages/cs/psv/account/passwortreset/firstpagePasswortReset.xhtml?_flowId=passwordreset-flow| Instructions can be found here.]]
-If you have problems logging in to [[https://www.uni-freiburg.de/go/qis/|Campus-Management-System LSF]] or [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]] there are several possible solutions.
 ===== Students =====
@@ Zeile 7: / Zeile 17: @@
 If you have problems logging in to [[https://www.uni-freiburg.de/go/qis/|Campus-Management-System LSF]] or [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]] there are several potential reasons.
   - A prerequisite for logging in is a valid university account. If you cannot log in to [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer|myAccount]], there is a problem with your access data. More information (in German) can be found here: [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer#passwort_vergessen| weitere Hilfe]].
-  - Additionally, a verified e-mail address must be given in [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer|myAccount]]. Instructions on how to enter an e-mail address  or how to check whether an e-mail address has been entered can be found [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_e-mail_anlegen_oder_aendern|here]].
   - If you can log in to [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer|myAccount]] but not to [[https://www.uni-freiburg.de/go/qis/|Campus-Management-System LSF]] or [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]], you need to enable the central password for all further university services (apart from RAS). An instruction can be found [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer#unterpunkt_passwort_verteilen|here]].
-  - If you have just enrolled as a student at Uni Freiburg it may take up to two days until the new account works in [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]]
+  - If you have just enrolled as a student at Uni Freiburg it may take up to 8 hours until the new account works in [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]]
   - **Please note**: There is no option (or need) to log in to this wiki!
-//... will be translated soon ...//
+Further information about the different account types can be found at [[faq:accounttypen_en|Different account types for university applications and enrolled students]]
-===== Bewerber/innen =====
-If as an applicant you aren´t able to sign into the [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]], it could be due to one of the following reasons:
-  - You haven´t activated your application account. [[hisinone:bewerben:accountaktivieren_en|Find tips regarding the activation here]].
-  - There has been a mistake regarding the user name. Normally the user name for applicants in HISinOne follow the pattern ''firstname.surname''. If this combination has been given to somebody else before, the system counts upwards: ''firstname.surname1, firstname.surname2'' etc. – Please note: If you entered multiple first names during registration, the account will be generated with all of them, for example “Rainer Maria Rilke” would be ''rainermaria.rilke''.
-  - If you´ve forgotten your password, you can reset it with the help of your email address. [[https://campus.uni-freiburg.de/qisserver/pages/cs/psv/account/passwortreset/firstpagePasswortReset.xhtml?_flowId=passwordreset-flow&_flowExecutionKey=e1s1| Instructions can be found here.]]
 ===== Employees =====
@@ Zeile 36: / Zeile 38: @@
   - Only for the new [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]]: Your account must be manually connected to your profile by the IT Services. Your institution can find further information on this [[hisinone:bearbeiten:allgemein:rollen:externgast|here]].
   - Only for [[https://www.uni-freiburg.de/go/qis/|Campus-Management-System LSF]]: You do not yet have access even if you have a valid university account. Your access to [[https://www.uni-freiburg.de/go/qis/|Campus-Management-System LSF]] will first need to be granted (not relevant for Campus-Management-System HISinOne). More information on the required application can be found [[http://www.rz.uni-freiburg.de/services/cm/antrag|here]].
+{{tag>studieren_englisch}}

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