| Beide Seiten der vorigen RevisionVorhergehende ÜberarbeitungNächste Überarbeitung | Vorhergehende ÜberarbeitungNächste ÜberarbeitungBeide Seiten der Revision |
| faq:loginprobleme_en [2021/10/25 11:10] – [Employees] yl1032 | faq:loginprobleme_en [2022/06/15 15:31] – [Applicants] tm1019 |
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| - You haven´t activated your application account. [[hisinone:bewerben:accountaktivieren_en|Find tips regarding the activation here]]. | - You haven´t activated your application account. [[hisinone:bewerben:accountaktivieren_en|Find tips regarding the activation here]]. |
| - There has been a mistake regarding the user name. Normally the user name for applicants in HISinOne follow the pattern ''firstname.surname''. If this combination has been given to somebody else before, the system counts upwards: ''firstname.surname1, firstname.surname2'' etc. – Please note: If you entered multiple first names during registration, the account will be generated with all of them, for example “Rainer Maria Rilke” would be ''rainermaria.rilke''. | - There has been a mistake regarding the user name. Normally the user name for applicants in HISinOne follow the pattern ''firstname.surname''. If this combination has been given to somebody else before, the system counts upwards: ''firstname.surname1, firstname.surname2'' etc. – Please note: If you entered multiple first names during registration, the account will be generated with all of them, for example “Rainer Maria Rilke” would be ''rainermaria.rilke''. |
| | - Note that the account is case sensitive: If your account is "firstname.lastname", they must enter it exactly the same. "Firstname.Lastname" would not work. |
| - If you´ve forgotten your password, you can reset it with the help of your email address. [[https://campus.uni-freiburg.de/qisserver/pages/cs/psv/account/passwortreset/firstpagePasswortReset.xhtml?_flowId=passwordreset-flow| Instructions can be found here.]] | - If you´ve forgotten your password, you can reset it with the help of your email address. [[https://campus.uni-freiburg.de/qisserver/pages/cs/psv/account/passwortreset/firstpagePasswortReset.xhtml?_flowId=passwordreset-flow| Instructions can be found here.]] |
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| - If you can log in to [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer|myAccount]] but not to [[https://www.uni-freiburg.de/go/qis/|Campus-Management-System LSF]] or [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]], you need to enable the central password for all further university services (apart from RAS). An instruction can be found [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer#unterpunkt_passwort_verteilen|here]]. | - If you can log in to [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer|myAccount]] but not to [[https://www.uni-freiburg.de/go/qis/|Campus-Management-System LSF]] or [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]], you need to enable the central password for all further university services (apart from RAS). An instruction can be found [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer#unterpunkt_passwort_verteilen|here]]. |
| - If you have just enrolled as a student at Uni Freiburg it may take up to 8 hours until the new account works in [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]] | - If you have just enrolled as a student at Uni Freiburg it may take up to 8 hours until the new account works in [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]] |
| | - Should you have not received the access data, please check [[https://www.rz.uni-freiburg.de/rz-en/aktuell-en/Spamfilter_GMail_und_co?set_language=en|Not receiving emails or automatic university notifications?]] |
| | - Note that the user ID is case-sensitive. |
| - **Please note**: There is no option (or need) to log in to this wiki! | - **Please note**: There is no option (or need) to log in to this wiki! |
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