Unterschiede

Hier werden die Unterschiede zwischen zwei Versionen angezeigt.

--- faq:loginprobleme_en [2022/06/15 15:36] – [Employees] tm1019
+++ faq:loginprobleme_en [2022/06/15 15:36] – [External/Guests (or external employees and guest lecturers)] tm1019
@@ Zeile 39: / Zeile 39: @@
 If you have problems logging in to [[https://www.uni-freiburg.de/go/qis/|Campus-Management-System LSF]] or [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]], this can have several reasons.
   - You do not yet have a Uni-Account. In this case you will have to request an account through your institution. More information can be found [[https://www.rz.uni-freiburg.de/services/uniaccount/uabeantrag/ualehrb#registrieren|here]].
+  - Note that the user ID is case sensitive. If your UniAccount is "xy1234", you cannot log in to HISinOne with "XY1234" (on some other university systems this would work).
   - Should you have forgotten your password, you can have it sent to your registered e-mail address or you can contact IT-Services directly. More information can be found [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer#passwort_vergessen| here]].
   - Only for the new [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]]: Your account must be manually connected to your profile by the IT Services. Your institution can find further information on this [[hisinone:bearbeiten:allgemein:rollen:externgast|here]].