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faq:loginprobleme_en [2022/06/15 15:36] – [External/Guests (or external employees and guest lecturers)] tm1019 | faq:loginprobleme_en [2022/07/01 14:41] – [Employees] tm1019 |
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===== Students ===== | ===== Students ===== |
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If you have problems logging in to [[https://www.uni-freiburg.de/go/qis/|Campus-Management-System LSF]] or [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]] there are several potential reasons. | If you have problems logging in to the [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]] there are several potential reasons. |
- A prerequisite for logging in is a valid university account. If you cannot log in to [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer|myAccount]], there is a problem with your access data. More information (in German) can be found here: [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer#passwort_vergessen| weitere Hilfe]]. | - A prerequisite for logging in is a valid university account. If you cannot log in to [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer|myAccount]], there is a problem with your access data. More information (in German) can be found here: [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer#passwort_vergessen| weitere Hilfe]]. |
- If you can log in to [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer|myAccount]] but not to [[https://www.uni-freiburg.de/go/qis/|Campus-Management-System LSF]] or [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]], you need to enable the central password for all further university services (apart from RAS). An instruction can be found [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer#unterpunkt_passwort_verteilen|here]]. | - If you can log in to [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer|myAccount]] but not to [[https://www.uni-freiburg.de/go/qis/|Campus-Management-System LSF]] or [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]], you need to enable the central password for all further university services (apart from RAS). An instruction can be found [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer#unterpunkt_passwort_verteilen|here]]. |
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If you have problems logging in to [[https://www.uni-freiburg.de/go/qis/|Campus-Management-System LSF]] or [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]] there are several potential reasons. | If you have problems logging in to the [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]] there are several potential reasons. |
- If you do not yet have a university account, you will first need to register for one. Information on how to do this can be found [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer#registrieren|here]]. | - If you do not yet have a university account, you will first need to register for one. Information on how to do this can be found [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer#registrieren|here]]. |
- Should you have forgotten your password, you can have it sent to your registered e-mail address or you can contact IT-Services directly. More information can be found [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer#passwort_vergessen| here]]. | - Should you have forgotten your password, you can have it sent to your registered e-mail address or you can contact IT-Services directly. More information can be found [[https://wiki.uni-freiburg.de/rz/doku.php?id=myaccount_benutzer#passwort_vergessen| here]]. |