Dies ist eine alte Version des Dokuments!
Inhaltsverzeichnis
Login problems?
If you have problems logging in to [https://campus.uni-freiburg.de|Campus-Management-System HISinOne]] or Campus-Management-System LSF there are several possible solutions.
Applicants
If as an applicant you aren´t able to sign into the Campus-Management-System HISinOne, it could be due to one of the following reasons:
- You haven´t activated your application account. Find tips regarding the activation here.
- There has been a mistake regarding the user name. Normally the user name for applicants in HISinOne follow the pattern
firstname.surname
. If this combination has been given to somebody else before, the system counts upwards:firstname.surname1, firstname.surname2
etc. – Please note: If you entered multiple first names during registration, the account will be generated with all of them, for example “Rainer Maria Rilke” would berainermaria.rilke
. - If you´ve forgotten your password, you can reset it with the help of your email address. Instructions can be found here.
Students
If you have problems logging in to Campus-Management-System LSF or Campus-Management-System HISinOne there are several potential reasons.
- A prerequisite for logging in is a valid university account. If you cannot log in to myAccount, there is a problem with your access data. More information (in German) can be found here: weitere Hilfe.
- If you can log in to myAccount but not to Campus-Management-System LSF or Campus-Management-System HISinOne, you need to enable the central password for all further university services (apart from RAS). An instruction can be found here.
- If you have just enrolled as a student at Uni Freiburg it may take up to two days until the new account works in Campus-Management-System HISinOne
- Please note: There is no option (or need) to log in to this wiki!
Employees
If you have problems logging in to Campus-Management-System LSF or Campus-Management-System HISinOne there are several potential reasons.
- If you do not yet have a university account, you will first need to register for one. Information on how to do this can be found here.
- Should you have forgotten your password, you can have it sent to your registered e-mail address or you can contact IT-Services directly. More information can be found here.
- If your account has been newly created, it can take up to two days for the login to work.
- Only for Campus-Management-System LSF: You do not yet have access, even if you have a valid university account. Your access to Campus-Management-System LSF will first need to be granted (not relevant for Campus-Management-System HISinOne). More information on the required application can be found here. Access to Campus-Management-System HISinOne is automatically granted to employees, providing them with the basic role „Mitarbeiter/in / employee“. If you require further roles (i.e. further permissions) please refer to this entry: Wie erhalte ich eine zusätzliche Rolle?.
External/Guests (or external employees and guest lecturers)
If you have problems logging in to Campus-Management-System LSF or Campus-Management-System HISinOne, this can have several reasons.
- You do not yet have a Uni-Account. In this case you will have to request an account through your institution. More information can be found here.
- Should you have forgotten your password, you can have it sent to your registered e-mail address or you can contact IT-Services directly. More information can be found here.
- Only for the new Campus-Management-System HISinOne: Your account must be manually connected to your profile by the IT Services. Your institution can find further information on this here.
- Only for Campus-Management-System LSF: You do not yet have access even if you have a valid university account. Your access to Campus-Management-System LSF will first need to be granted (not relevant for Campus-Management-System HISinOne). More information on the required application can be found here.