| Beide Seiten der vorigen RevisionVorhergehende ÜberarbeitungNächste Überarbeitung | Vorhergehende Überarbeitung |
| faq:loginprobleme_en [2022/07/01 14:41] – [External/Guests (or external employees and guest lecturers)] tm1019 | faq:loginprobleme_en [2024/04/26 11:52] (aktuell) – [Applicants] tm1019 |
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| >>German Version: [[faq:loginprobleme|Loginprobleme?]] | >>German Version: [[faq:loginprobleme|Loginprobleme?]] |
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| If you have problems logging in to [https://campus.uni-freiburg.de|Campus-Management-System HISinOne]] or [[https://www.uni-freiburg.de/go/qis/|Campus-Management-System LSF]] there are several possible solutions. | If you have problems logging in to [[https://campus.uni-freiburg.de|Campus-Management-System HISinOne]] there are several possible solutions. |
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| - There has been a mistake regarding the user name. Normally the user name for applicants in HISinOne follow the pattern ''firstname.surname''. If this combination has been given to somebody else before, the system counts upwards: ''firstname.surname1, firstname.surname2'' etc. – Please note: If you entered multiple first names during registration, the account will be generated with all of them, for example “Rainer Maria Rilke” would be ''rainermaria.rilke''. | - There has been a mistake regarding the user name. Normally the user name for applicants in HISinOne follow the pattern ''firstname.surname''. If this combination has been given to somebody else before, the system counts upwards: ''firstname.surname1, firstname.surname2'' etc. – Please note: If you entered multiple first names during registration, the account will be generated with all of them, for example “Rainer Maria Rilke” would be ''rainermaria.rilke''. |
| - Note that the account is case sensitive: If your account is "firstname.lastname", they must enter it exactly the same. "Firstname.Lastname" would not work. | - Note that the account is case sensitive: If your account is "firstname.lastname", they must enter it exactly the same. "Firstname.Lastname" would not work. |
| - If you´ve forgotten your password, you can reset it with the help of your email address. [[https://campus.uni-freiburg.de/qisserver/pages/cs/psv/account/passwortreset/firstpagePasswortReset.xhtml?_flowId=passwordreset-flow| Instructions can be found here.]] | - If you´ve forgotten your application account or your password, you can reset it with the help of your email address. [[https://campus.uni-freiburg.de/qisserver/pages/cs/psv/account/passwortreset/firstpagePasswortReset.xhtml?_flowId=passwordreset-flow| Instructions can be found here.]] |
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